Wood Wick Guide

Wood Wick Care + Troubleshooting Guide

Wood wicks bring a soft crackle and cozy glow to every burn. A little care will help your candle burn beautifully from start to finish.

Before Each Burn

Trim the wick to about 1/8 inch and remove any loose, blackened wood. Keep your candle away from fans, vents, and drafts.

For the First Burn

Let the wax melt all the way to the edges of the container. This helps your candle burn evenly and prevents tunneling.

Wick Won’t Stay Lit?

Make sure the wick is trimmed (not too short) and free of burnt pieces. When lighting, hold the flame at the base of the wick for a few seconds to help it catch.

Wick Too Short or Covered in Wax?

While the wax is warm, carefully soak up a small amount with a paper towel. If the wax has hardened, gently remove a little from around the wick until enough clean wood is exposed to relight.

Candle Tunneling?

Give your candle enough time to form a full, even melt pool. If tunneling has already formed, carefully remove some excess wax around the edges to help restore an even surface.

Need Help?

Every candle deserves a beautiful burn. If yours needs a little extra care, please reach out — we’re always happy to help.